Terms and Conditions of sales 

Please fine attached our T&C 


All prices are quoted Excluding VAT:









RETURN POLICY Procedure


Our Valued Clients


Cable Connect has implemented a returns policy effective 01 November 2015, please ensure that this procedure is followed
and adhered to, as Cable Connect will not accept any stock back for credit unless the correct procedure is followed. It is
therefore very important that all staff members within your organization are informed of the procedure.
Our drivers have also been instructed to not accept any stock unless the correct procedure has been adhered to.

The procedure is as follows:
NO BUY-OUT STOCK WILL BE ACCEPTED BACK FOR CREDIT – In other words, stock that does not form part of our
Branded Product range will NOT be accepted back for credit.

• Stock may be returned with-in seven (7) days of purchase.
• Returned Stock will be subject to a 15% handling fee provided it is within (7) days
• Thereafter no stock may be returned.
• A copy of the invoice must be E-mailed to the relevant internal/channel sales person indicating what is to be
returned.
• The “Request for Credit” form and a copy of the invoice must be completed and necessary signatures obtained.
• Only once all signatures have been obtained, will the return be permitted.
• The signed and completed “Request for Credit” will be forwarded to you and the terms and conditions of the credit
will be indicated on the “Return for Credit” form.
• You are to sign the “Request for Credit”, E-mail it back to the internal/channel sales person as well as return the
documents (Copy of invoice and Request for Credit form) with the stock that is to be returned.
PLEASE NOTE: this is not a guarantee that the stock will be credited, this is granting permission to return the stock
only.
• The credit will only be authorized once the product is back in our store and it has been inspected by the relevant
brand managers.
• No paper work – No return


We know and understand that there are circumstances around installations that may cause the stock to no longer be required.
We will manage these unique circumstances as they are presented.
Please discuss all your returns with your Account Executive, Internal Sales Manager or our Channel Sales.


We thank you for your co-operation and understanding in this regard.


BY MANAGMENT